The Fine Print

Health & Safety

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I recommended that all dogs have a vet check before beginning any training or behavior program.  

For private in-home sessions, dogs over 4 months old, are required to be current on their Rabies and Distemper/Parvo (DHPP) vaccinations. Puppies under 4 months old will need to have their first round of the DHPP vaccine.  All vaccines must be administered by a licensed veterinarian and proof of vaccinations may be required to begin training.

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There is always a risk of injury when working with animals, especially dogs with fear, anxiety or other behavior issues. We take safety very seriously. I ask that before I enter your home, your dog be on a leash with a properly fitted harness or collar, secured in another room or a crate, or behind a barrier (such as a baby gate or exercise pen). This is to reduce the risk of injury by bites, excited greetings, or other mishaps that may occur when your dog is anxious, nervous, or overly excited.

If your dog causes property damage, bites or injures any dog, animal or person (including but not limited to the trainer) during or after your training program, you the client, assume the risk and are responsible for any resulting injuries, losses, damages, costs or expenses.

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Services & Compliance 

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The Quirky Canine provides training services at your home or a previously designated area. We will make every reasonable effort to help you achieve your training and behavior goals however, we make no guarantees of your dog’s performance or behavior as a result of providing professional animal services.

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To achieve the best results from our training and behavior programs, clients are expected to comply with the following:

 

1. Attend our scheduled appointments in a timely manner and fully prepared to participate.

2. All recommendations must be followed as intended. Written notes will be provided as supplemental material to facilitate learning and document recommendations for future reference.

3. Clients are to follow the instructions that are given by the trainer. Any deviation of the training techniques discussed can and will change the expected results of the training. If you resort to methods which are not condoned by the trainer, your lessons may be forfeited based on the trainer’s judgment.

4. The use of any aversive training tools or methods that have not been explicitly recommended by your trainer will lead to the immediate termination of the program.

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Payment 

Payment for the Initial Consultation is due upon booking the service and is deducted from the price of each program. The remaining balance  for your chosen program is due before the first training session of the program begins. We accept cash,  Visa, MC, Vinmo, Zelle, and PayPal

 

Cancellation 

Due to limited availability on our calendar, travel schedule, and many other factors, we request that you cancel at least 24 hours before a scheduled appointment. This gives us the opportunity to fill your slot should you not be able to keep the appointment. You may cancel your appointment by phone, text or email (angela@thequirkycanine.com). If you fail to give at least 24 hours cancellation notice, or are not present at time of scheduled appointment, session fees are still due. For a package deal, the session will still be counted as one session.If you need to cancel your appointment before 24 hours, we can reschedule your appointment to another time within 7 business days following the original appointment date.

We reserve the right to cancel or reschedule an appointment at any time due to unforeseen situations that may be due to a medical, weather, or personal situation.

 

No Show Policy

Your appointment is very important to us. However, we understand there are unexpected situations that may conflict with our schedule time.Any cancellation or reschedule made less than 24 hours before our appointment time will be considered a no-show and will result in your forfeiting the meeting.

In the event of a true, unavoidable emergency, we will do our best to reschedule your service for another time that is convenient to you.

 

Refund Policy

When you sign up for a service, you are holding a spot on our calendar to provide the best service possible to you. We hope you'll take advantage of our time together, but if you do not, we unfortunately cannot provide a refund. We will work with you to the best of our ability to accommodate schedules to ensure you get the most out of this program.

To encourage commitment to training, refunds are not offered.

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Privacy and Media Release

During training sessions, we may take photographs, audio recording, or videos of client, client’s dog, and anyone who is present during the sessions, for any or all of the following purposes: educational or instructional purposes, The Quirky Canine publications, presentations, and related uses such as web content, social media and emails. We will not disclose the locations, client’s name, or other personal information in the use of this media

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